Returns & Refunds Policy

At JOMO Club, we want you to enjoy every sip of your alcohol-free journey. If you are not entirely satisfied with your purchase, we offer a 14-day return window for unopened and undamaged items.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and reason for return within 14 days of delivery.

• 2.
  Prepare Package

  Ensure the beverages and snacks are in their original packaging, unopened, and securely packed to prevent transit damage.

• 3.
  Ship It Back

  Send your parcel to our returns center using a tracked shipping service to ensure safe arrival.

• 4.
  Receive Refund

  Once our team inspects the items, we will process your refund to the original payment method within 5-7 business days.